I was watching a demo recently and noted that both vendor participants (sales and presales) were wearing T-shirts – what are your thoughts on this?
It seems that in this era of COVID, vendors are dressing one level “down”, more casually, than when they had (pre-COVID) face-to-face meetings with customers. I’m sure there are regional and market-based differences with respect to “norms” – for example, I suspect that vendors in certain areas of finance may expect to dress more formally that folks in, perhaps, IT.
What are you and your team doing with respect to this? Do you have a “dress code” or guidelines?
And most importantly, what are customer perceptions and expectations?