CSM - Great Demo

Great Demo!

Customer Success Management Turn Customers Into Fans

Selling a product is fine; however, if you know how to keep your customers engaged, you can expand their use of the product and their account along with it.

Great Demo! teaches customer success managers how to maximize revenue streams from existing clients by offering unparalleled support services.


Dramatically improved discovery

“You really listened to us…” comments from customers.

Success Milestones

Smoother, more successful achievement of customer success milestones.

Double Deal Size

Reduced “wasted demos” by 50%

Centered Approach

A more solution-oriented, consultative, customer-centric approach.

To find out more about Great Demo!

and how we can improve the performance of your company, contact us today — one of our team will be more than happy to speak with you.

Evolve customers from simple retention to expansion.

With Great Demo!’s methodology, you move from customer retention to customer expansion.

Strengthen the bond with your customer.

By deepening your relationships with your customers, you’ll understand more profoundly how your services can expand to meet their needs.

Keep them wanting more.

Getting a customer isn’t your endgame: It’s your starting point. Your greatest potential source of revenue is the customers you already have — learning how to deal with them effectively is vital to your success.

Recommended Workshops for You!

Great Demo! offers a range of workshops designed to empower participants through extensive and in-depth roleplay exercises.

Great Demo!

Our comprehensive sales demo training is the key to increasing your overall sales rate while reducing your sales cycle time through concise, engaging, and qualifying demo communication.

Doing Discovery

A proven sales discovery process will uncover your customers’ needs and pain points and is essential to understanding the heart of the problem that your potential customers are trying to solve.

Accelerating Time to Value

Through training in effective and efficient qualification and discovery stages of the sales process, you can limit your no-decision outcomes and boost your sales rate.

Elevating Conversations

Increasing your client retention rate requires engaging and effective communication from your customer success, business developement, sales and marketing teams.

Additional Advanced Topics and Seminars for Customer Success Management.

Learn how to establish and drive interactivity using the tools available, tips, and best practices for connecting over the web.
Maximizing the Art of the Possible – enticing your prospect with a story and just enough demo to enable discovery to take place.
Methods to uncover and organize the key information needed to prepare for effective sales campaigns and winning demonstrations.
Nearly all demonstrators are good at showing features, some are skilled at communicating the benefits, but few seem to remember to express the business value for the prospect – we’ll make communicating the business value a consistent habit in demos.
Strategies and tactics on how to reduce churn, secure renewals and expand your footprint.
Best practices for the variety of post-COVID demo meetings – when vendor and prospect players may be combinations of face-to-face and virtual.
Strong stories improve demos and presentations and help your audience better remember key messages. Learn how to capture, create and deliver compelling stories for your presentations.
We explore, develop and document practices that help your demos stand out, positively.
How to move from “here’s a really cool new feature…” to presenting how these new capabilities address customer problems and challenges – a customer-oriented approach to introducing new functionality.
How to turn a “fire-hose” delivery of product and road-map information in a two-way conversation with high-ranking customer representatives.
Improving the organization and presentation of the content is the main focus – along with tips and techniques to engage and compel audience interest throughout the course of a presentation.
we’ll help you create your go-to-market messaging and demos for new products, shortening the time to getting your first real reference customer!
Develop the structure and methods to capture key sales information and present it after the demo to drive retention of your key messages.
Differentiating by helping prospects visualize how they can move from their current problem situation to the desired future state represented by your solution. 
SaaS (aka “Cloud”, “On-Demand”, “Hosted”, etc.) offerings have their own, additional set of demo challenges. We identify and cover how to address SaaS customer concerns and demo situations.

To find out more about Great Demo!

and how we can improve the performance of your company, contact us today — one of our team will be more than happy to speak with you.
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