EN 
ES 
Here’s another reason to pay attention to your habits.
“I could have been a Rhodes Scholar, except for my grades.”
– Duffy Daugherty
I was in a demo as a prospect and my team was peppering the vendor with questions. The rep’s response to each question was “Oh, great question!” followed by answers of varying lengths:
“Can it do X?”
“Great Question! Yes, absolutely…!”
“How do you change the Y?”
“Great Question! Here, I’ll show you…!”
“Is there a way to do Z?”
“Great Question! Certainly, you simply click here and…”
This continued for a while.
I then asked a question about pricing and licensing.
The response was, “Oh, good question…”
After that long string of “Great Question!” responses, how do you think I felt after receiving what was clearly a lower grade for my question?
“Good question,” indeed!
Moral: Avoid grading questions, either consciously or unconsciously.
You’ll find 35 more stories and lessons learned like this in my new book “Suspending Disbelief!”
And you’ll find more details on when and how to elegantly and effectively park questions in Chapter 8 “Managing Time and Questions” of Great Demo! here: https://www.amazon.com/dp/B0C9SNKC2Y/