Four Stages of Competence in Discovery - Great Demo! and Doing Discovery

Four Stages of Competence in Discovery

Where are you and your team?

For example, are you aware of and apply the following skills?

  • Ranging Probes
  • Preguntas sobre la ampliación
  • Preguntas tendenciosas
  • Provocative Questions
  • Empatía y Quid Pro Quo
  • Reingeniería de la visión
  • La maldición del conocimiento

The classic Four Stages are particularly apropos for doing discovery:

 

Stage 1 – Unconsciously Incompetent:

They don’t know what they don’t know. Many (most?) sales, presales, and customer success folks are in this category but are unaware…!

 

Stage 2 – Consciously Incompetent:

They understand they need to do better or operate differently, but don’t know what or how to accomplish this.

 

Stage 3 – Consciously Competent:

They know what to do but have to consciously think to execute properly.

 

Stage 4 – Unconsciously Competent:

They do the right things without extra thought.

 

¿Dónde se encuentran usted y su equipo en este espectro?

 

If you’d like to assess yourself and improve, here are resources to draw from:

Want some easy-to-consume nuggets? Browse the blog: https://greatdemo.com/blog/

And here are 35 more all in one place: Suspending Disbelief: A Collection of Sales, Presales, and Marketing Stories (and Lessons Learned)

https://tinyurl.com/yc7rsrmy

Want to go a bit deeper? Here are a few good articles to explore:

Assess Your Discovery Skills Level

https://greatdemo.com/assessing-discovery-skill-levels-how-does-your-team-rate/

Descubrir cuestiones empresariales críticas: qué, por qué y cómo

https://greatdemo.com/uncovering-critical-business-issues-what-why-and-how/

Hablemos de valor - Descubrir el Delta

https://greatdemo.com/lets-talk-about-value-uncovering-the-delta/

Fechas críticas - Prevenir la procrastinación de prospectos: Un aprendizaje que nunca se detiene Artículo

https://greatdemo.com/critical-dates-prevent-prospect-procrastination/

Descubrir a los ejecutivos de sus clientes potenciales

https://greatdemo.com/doing-discovery-with-your-prospects-executives/

Want to dig into the full methodology at your own pace? Grab a copy of “Doing Discovery” here:

https://www.amazon.com/Doing-Discovery-Important-Enablement-Processes/dp/B0B8RJK4C2/

Prefer podcasts? Here you go!

Club de lectura "Haciendo Descubrimientos" SE - ¿Cuál es TU nivel de habilidades de descubrimiento?

https://greatdemo.com/doing-discovery-se-book-club-whats-your-discovery-skills-level/

Podcast Demologue - Descubrimiento, menús, demostraciones automatizadas y mucho más.

https://greatdemo.com/demologue-podcast-discovery-menus-automated-demos-and-more/

Podcast "En el punto de mira" - Hacer descubrimientos

https://greatdemo.com/in-the-spotlight-podcast-doing-discovery/

SaaS Backwards Episodio 155 - Probablemente está haciendo mal el descubrimiento y le está costando contratos

https://greatdemo.com/saas-backwards-episode-155-youre-probably-doing-discovery-wrong-and-its-costing-you-deals/

Ready to invest in yourself or your team? Instructor-led training can be found here:

https://greatdemo.com/training/workshops/doing-discovery/

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