Where are you and your team?
For example, are you aware of and apply the following skills?
- Ranging Probes
- Preguntas sobre la ampliación
- Preguntas tendenciosas
- Provocative Questions
- Empatía y Quid Pro Quo
- Reingeniería de la visión
- La maldición del conocimiento
The classic Four Stages are particularly apropos for doing discovery:
Stage 1 – Unconsciously Incompetent:
They don’t know what they don’t know. Many (most?) sales, presales, and customer success folks are in this category but are unaware…!
Stage 2 – Consciously Incompetent:
They understand they need to do better or operate differently, but don’t know what or how to accomplish this.
Stage 3 – Consciously Competent:
They know what to do but have to consciously think to execute properly.
Stage 4 – Unconsciously Competent:
They do the right things without extra thought.
¿Dónde se encuentran usted y su equipo en este espectro?
If you’d like to assess yourself and improve, here are resources to draw from:
Want some easy-to-consume nuggets? Browse the blog: https://greatdemo.com/blog/
And here are 35 more all in one place: Suspending Disbelief: A Collection of Sales, Presales, and Marketing Stories (and Lessons Learned)
Want to go a bit deeper? Here are a few good articles to explore:
Assess Your Discovery Skills Level
https://greatdemo.com/assessing-discovery-skill-levels-how-does-your-team-rate/
Descubrir cuestiones empresariales críticas: qué, por qué y cómo
https://greatdemo.com/uncovering-critical-business-issues-what-why-and-how/
Hablemos de valor - Descubrir el Delta
https://greatdemo.com/lets-talk-about-value-uncovering-the-delta/
Fechas críticas - Prevenir la procrastinación de prospectos: Un aprendizaje que nunca se detiene Artículo
https://greatdemo.com/critical-dates-prevent-prospect-procrastination/
Descubrir a los ejecutivos de sus clientes potenciales
https://greatdemo.com/doing-discovery-with-your-prospects-executives/
Want to dig into the full methodology at your own pace? Grab a copy of “Doing Discovery” here:
https://www.amazon.com/Doing-Discovery-Important-Enablement-Processes/dp/B0B8RJK4C2/
Prefer podcasts? Here you go!
Club de lectura "Haciendo Descubrimientos" SE - ¿Cuál es TU nivel de habilidades de descubrimiento?
https://greatdemo.com/doing-discovery-se-book-club-whats-your-discovery-skills-level/
Podcast Demologue - Descubrimiento, menús, demostraciones automatizadas y mucho más.
https://greatdemo.com/demologue-podcast-discovery-menus-automated-demos-and-more/
Podcast "En el punto de mira" - Hacer descubrimientos
https://greatdemo.com/in-the-spotlight-podcast-doing-discovery/
SaaS Backwards Episodio 155 - Probablemente está haciendo mal el descubrimiento y le está costando contratos
Ready to invest in yourself or your team? Instructor-led training can be found here:
