Undivided attention?

In your business conversations, instead of really escuchando, how often do you find yourself:

• Thinking about what you want to say next?
• Considering how to deal with an objection?
• Trying to find a way to introduce a new topic or idea?
• Tracking on your next call or activity?
• Toggling over to a web window to browse something…?
• Thinking about something personal?
• Wondering about the world, stocks, news?
• Distracted by something else?

Es duro to give someone your undivided attention.

You really have to focus to listen (and watch, when possible).

That’s “Active Listening” – much easier said than accomplished.

 

And personally, in spite of being aware,

I’ve got a lot of room for improvement!