The Gruesome Anatomy of a One-Hour Overview Demo - Great Demo! and Doing Discovery

The Gruesome Anatomy of a One-Hour Overview Demo

Warning! Gruesome content ahead!

Here’s the rough but strangely consistent timeline for far-too-many overview demos:

00:00:  Fumbling with Zoom/Teams/Google Meet

00:04:  Introductions, but one-sided

00:07:  Corporate overview presentation (gag!)

00:18:  Product overview presentation (yawn)

00:26:  Actual demo, including:

  1. Slide that says “Demo”
  2. Opening statement “We planned on 45 minutes for the demo, but we only have 30 minutes left so we’ll go really fast”
  3. Followed by “But we want this be interactive, so please stop me if you have any questions”
  4. Followed by a firehose delivery from the presenter speaking non-stop for way too long!
  5. Interspersed with “Any questions so far?”
  6. Y "¿Tiene sentido?"
  7. Visión general de los elementos de navegación
  8. Definition of vendor jargon, acronyms and product names
  9. Comentar que todo es configurable
  10. Comentar que todo puede desglosarse hasta los datos subyacentes
  11. Detalles sobre cómo configurar la aplicación
  12. A run-through of the workflow
  13. With exploration of as many “if” and “or” options as possible
  14. Frequent references to “Remember when I…?” (that aren’t remembered)
  15. Zippy Mouse Syndrome and a tiny mouse cursor
  16. Zero use of annotation tools
  17. “Piling on” of a feature description by the salesperson
  18. Pre-answering questions that the vendor frequently hears (aka Premature Elaboration)
  19. Driving “into the weeds” by a random question
  20. Cutting off prospect questions before the prospect finishes
  21. Not confirming that the prospect’s question was addressed
  22. A rapid verbal description of reporting and dashboard capabilities
  23. Including “we have over 600 canned reports/dashboards…”
  24. Discussion of report and dashboard creation
  25. Repeated comment that everything can drill-down
  26. Comentario repetido de que todo es configurable
  27. Showing data that is obviously fake
  28. Comment that “we didn’t have time to show you everything…”
  29. No interim summaries
  30. No stories to improve retention of key ideas
  31. Ni analogías ni metáforas
  32. No final summary
  33. Y, por supuesto, absolutamente no comunicación de valor

00:58   Salesperson asks, “What do you think?”

Prospect replies, “I’m not sure…”

El vendedor ofrece inmediatamente una demostración "en profundidad" y un POC gratuito.

 

¡Uf! ¡Aterrador, espantoso y muy común!

¿Cómo se su ¿se pueden comparar las demostraciones generales del equipo?

 

Solutions?

Grab and consume a copy of Descubrimiento – that’s the best starting point!

https://www.amazon.com/Doing-Discovery-Important-Enablement-Processes/dp/B0B8RJK4C2/

 

Next, read or listen to GREAT DEMO!

https://www.amazon.com/dp/B0C9SNKC2Y/

 

Even better, attend a Great Demo! or Doing Discovery Workshop

https://greatdemo.com/training/

Scroll al inicio